Terms and Conditions

PCL Web Solutions | Last updated: November 13, 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of www.pclwebsolutions.com (the "Website") and any services provided by PCL Web Solutions ("PCL", "we", "us" or "our"). By using the Website or engaging us for services, you agree to these Terms. If you do not agree, please do not use the Website or our services.

2. Our Services

PCL provides web development, SEO and digital marketing, graphic design and branding, and social media management services. The exact scope, deliverables, timeline and fees for each project are set out in a written proposal, quote or service agreement (the "Proposal"). If a Proposal conflicts with these Terms, the Proposal applies to that project.

3. Getting Started and Scope

A project begins when you accept the Proposal in writing (including by email) and pay any required deposit. Work outside the agreed scope, including extra pages, features, design concepts, revision rounds or channels, is treated as a change request and may be quoted and charged separately.

4. Client Responsibilities

To deliver your project on time, you agree to:

• Provide content, images, brand assets, access credentials and approvals promptly

• Give clear, consolidated feedback within the agreed review periods

• Ensure you own or have permission to use all materials you give us

• Provide accurate and complete information about your business and goals

Delays in providing materials or feedback may extend the timeline and, in some cases, the cost.

5. Timelines

Timelines in a Proposal are estimates based on the scope and on timely input from you. We work to meet them but do not guarantee exact dates, as delivery depends on factors such as feedback speed, content readiness and third-party systems.

6. Fees and Payment

• Fees, payment schedules and accepted payment methods are stated in the Proposal.

• Unless agreed otherwise, a deposit is due before work begins, and the balance is due before final files are released or the website goes live.

• Invoices are payable within the period shown on the invoice. Late payments may incur interest or a late fee, and we may pause work until overdue amounts are paid.

• Fees do not include third-party costs such as domains, hosting, premium plugins, stock media, software licences or advertising spend, unless the Proposal states otherwise.

• Taxes, where applicable, are added to the fees.

7. Revisions and Approvals

The number of revision rounds is agreed in the Proposal. Nothing goes live without your approval. Once you approve a stage of work, later changes to that stage may be treated as a change request.

8. Intellectual Property

Your materials. You keep ownership of the content, logos and brand assets you give us. You give us a licence to use them solely to deliver your project and, unless you ask us not to, to show the finished work in our portfolio.

Our work. Once all fees have been paid in full, ownership of the final deliverables created specifically for you transfers to you, except for third-party materials and our pre-existing tools, code frameworks, templates and processes, which remain ours or their owners' and are licensed to you for use with your project.

Third-party materials. Fonts, stock images, plugins and software are subject to their own licences, which you must follow.

Until full payment is received, we retain ownership of all work in progress.

9. Portfolio and Credit

We may display your project and name in our portfolio, case studies and marketing materials, unless you tell us in writing that you do not want us to.

10. SEO, Marketing and Social Media Disclaimer

Search engine rankings, website traffic, leads, sales and social media growth depend on many factors outside our control, including search engine algorithms, competition, advertising platforms and market conditions. We do not guarantee specific rankings, results or return on investment. We will use professional skill and care to carry out the agreed work.

11. Ongoing Support and Care Plans

Optional monthly care plans cover the services described in the Proposal, such as edits, new pages and small requests. Support outside the stated scope may be charged separately. Either party may end a monthly plan with the notice period stated in the Proposal.

12. Third-Party Services

Your project may rely on third-party platforms such as Squarespace, domain registrars, hosting providers, payment gateways and advertising networks. We are not responsible for their availability, changes, pricing or policies, and your use of them is governed by their own terms.

13. Confidentiality

Each party agrees to keep the other's non-public business information confidential and to use it only for the project. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

14. Cancellation and Termination

You may cancel a project by written notice. You will pay for work completed up to the date of cancellation and for any non-refundable costs we have incurred, and deposits are non-refundable unless the Proposal states otherwise. We may suspend or end services if you breach these Terms, fail to pay, or act in a way that makes it unreasonable for us to continue.

15. Use of the Website

You agree not to misuse the Website, including by attempting unauthorised access, introducing harmful code, scraping content without permission or using it for unlawful purposes. All content on the Website, including text, graphics, logos and design, belongs to PCL or its licensors and may not be copied or reused without written permission.

16. Disclaimer of Warranties

The Website and its content are provided "as is" and "as available". To the extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose and uninterrupted or error-free operation.

17. Limitation of Liability

To the fullest extent permitted by law, PCL is not liable for any indirect, incidental, special or consequential loss, including loss of profits, revenue, data or business opportunities. Our total liability for any claim relating to a project is limited to the fees you paid us for that project.

18. Indemnity

You agree to indemnify PCL against claims, losses and costs arising from materials you supply, your breach of these Terms, or your use of the deliverables in violation of the law or third-party rights.

19. Privacy

How we collect and use personal information is described in our Privacy Policy, which forms part of these Terms.

20. Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, such as natural disasters, internet or power outages, government action, strikes or platform failures.

21. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date shows the latest version, and the updated Terms apply to the Website from that date. For existing projects, the Terms in force when you accepted the Proposal apply unless both parties agree otherwise.

22. Governing Law and Disputes

These Terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion. If that fails, the courts at Nawanshahr, Punjab, India will have jurisdiction, unless the Proposal states a different arrangement.

23. General

These Terms and the Proposal are the entire agreement between you and PCL on their subject. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms without our written consent.

24. Contact Us

For questions about these Terms, contact:

PCL Web Solutions Email: nitinjain@pclwebsolutions.com Phone: +91 9530554339 Address: Near Swarankar Bhawan, Rahon Road, Nawanshahr, Punjab, India