Privacy Policy

PCL Web Solutions | Last updated: November 13, 2026

1. Introduction

PCL Web Solutions ("PCL", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit www.pclwebsolutions.com (the "Website") or use our services, how we use it, and the choices you have. By using the Website, you agree to the practices described here.

2. Information We Collect

Information you give us. When you fill in our contact form, book a call, request a quote or email us, you may provide your name, email address, phone number, company name, website address and details about your project.

Information collected automatically. When you browse the Website, we and our service providers may collect technical data such as your IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring website and approximate location.

Cookies and similar technologies. The Website uses cookies and similar tools to keep the site working, remember preferences and understand how visitors use the site. See Section 6 for details.

Information from clients. If you become a client, we may receive additional information needed to deliver our services, such as brand assets, website content, login access to your accounts, and analytics or advertising account data.

3. How We Use Your Information

We use your information to:

• Respond to enquiries, schedule calls and send proposals

• Provide and manage web development, SEO and digital marketing, graphic design and social media management services

• Communicate with you about projects, invoices, updates and support

• Improve the Website, our services and the visitor experience

• Analyse website traffic and measure the performance of our marketing

• Send relevant updates or offers, where you have agreed or where the law allows (you can opt out at any time)

• Protect the Website, prevent fraud and comply with legal obligations

4. Legal Basis for Processing

Where data protection laws require a legal basis, we process personal information based on your consent, to perform a contract or take steps before entering one, to meet legal obligations, and for our legitimate interests in running and improving our business, provided those interests do not override your rights.

5. How We Share Your Information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business, such as website hosting (Squarespace), scheduling, email, analytics, payment and project-management tools. They may use your information only to provide services to us.

• Professional advisers, such as accountants and legal advisers, where needed.

• Authorities, where required by law, court order or to protect our rights, safety or property.

• A successor business, if PCL is involved in a merger, acquisition or sale of assets. We would tell you if your information became subject to a different privacy policy.

6. Cookies and Analytics

Cookies are small files stored on your device. We use:

• Essential cookies needed for the Website to function and stay secure

• Analytics cookies to understand how visitors use the Website

• Marketing cookies, where used, to measure and improve advertising

You can block or delete cookies in your browser settings. Disabling some cookies may affect how parts of the Website work.

7. Third-Party Links

The Website may link to third-party websites, including social media platforms and tools. We do not control these sites and are not responsible for their privacy practices. Please read their policies before sharing your information.

8. Data Retention

We keep personal information only as long as needed for the purposes in this policy, including to provide our services, meet legal, tax and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymise it.

9. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

10. International Transfers

PCL operates from India, and our service providers may be located in other countries. Your information may therefore be transferred to and processed in countries other than your own. Where we do this, we take steps to ensure it is handled in line with this policy and applicable law.

11. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your information

• Withdraw consent at any time

• Object to or restrict certain processing

• Request a copy of your information in a portable format

• Opt out of marketing emails using the unsubscribe link or by contacting us

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding.

12. Children's Privacy

Our Website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please review it periodically. Continued use of the Website after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

PCL Web Solutions Email: nitinjain@pclwebsolutions.com Phone: +91 9530554339 Address: Near Swarankar Bhawan, Rahon Road, Nawanshahr, Punjab, India